Terms & Conditions

1. COURSES

Whilst every effort is made to ensure the smooth running of the school, unforeseen circumstances may result in some of the courses being withdrawn at short notice. All courses are subject to availability.

The Wilbury School reserves the right to change the date of or cancel the course if its premises are closed due to the circumstances beyond its control, including, but not limited to fire, by order of any public authority or any other force major event.

1.1 COURSE DATES

When we receive your booking, we will send you a schedule of all the dates relevant to your course. This schedule will be the most accurate version of dates you will be attending the school and will supercede any dates shown on the website or elsewhere. Any changes will be notified to you in writing.

1.2 EXAMS

Students of all subjects must take their exams within 20 months of the start of their course. After this, they will no longer be eligible to take their exams without repeating part or all of their course at extra cost.

It is the student's responsibility to book a place on exams, which are held at the Wilbury school three times a year. Whilst we will endeavour to remind students of forthcoming exams we cannot be held responsible if they miss booking deadlines.

Exam fees and white uniforms for Diploma courses are extra cost. Students will be informed of current prices when they book onto a course, but these are subject to change by ITEC and the uniform suppliers.

2. PAYMENT

Payment for courses can be made by cheque, card or cash. The Registration Fee (where applicable) is included in the course fee.

Short courses must be paid for in advance of the start date. Longer courses (e.g. Diploma courses) can be paid in instalments by Standing Order, provided this has been agreed by the Proprietor in advance. There is a £25 set-up fee for Standing Orders and the following terms and conditions apply:

In the event that you are unable to continue with standing order payments, you must:

• Immediately notify the school's proprietor in writing
• Discuss and agree an alternative method of payment of course fees.

However, if you wish to withdraw from the course before completion, you must:

• Immediately notify us in writing and
• Pay IN FULL for all training completed up to the date of termination.

If a student defaults on payment, we reserve the right to take legal action.

3. PRICE INFORMATION

The Wilbury School has taken great care to ensure prices are accurate. Please note that all pricing is subject to change.

The Wilbury School reserves the right to introduce promotions at any time. All bookings made prior to a promotion being introduced cannot be changed to that of the promotion.

The Wilbury School prices do not currently include VAT, however prices may change in the future should the situation with VAT change.

4. CANCELLATION POLICY

The Registration Fee (i.e. deposit) is non-refundable if the student decides to cancel a place on a course, but can be transferred to another course by arrangement.

Once booked onto ITEC exams, no refund can be given if the student decides to withdraw – nor can the payment be carried forward.

If the Wilbury school has to cancel a course before it starts for any reason, a full refund will be given.

5. CREDIT CARD MISUSE

The majority of card issuers either cover all the charges that may result from unauthorised use of your credit card or debit cards, or may limit your liability to £50.

The Wilbury School will take all reasonable care to keep the details of your order and credit card information secure, but unless we have been negligent, we will not be liable for any losses you may suffer as a result of unauthorised access by a third party to the information transmitted by you when booking with The Wilbury School.

6. CONTRA-INDICATIONS / SPECIAL REQUIREMENTS

Some disorders or illnesses may be contra-indicated to embarking on our courses. You are responsible for informing the Wilbury school if you have any conditions that may put your own health, or the health of others, at risk, and we advise you to seek medical opinion.

7. ONLINE BOOKING REQUESTS

All courses are subject to availability. When completing the online request form please be aware that your booking has not yet been completed. A member of the team will contact you to confirm availability and to process your booking.

If you would like more information about the terms and conditions of this site please do not hesitate to contact us. If you have any queries with regards to your booking requests, please email info@wilburyschool.co.uk

8. HOW WE USE YOUR INFORMATION

To process your application, we need some basic information such as name, address, date of birth etc. and we use this to inform you of forthcoming events.

Any extra information we ask for helps us to understand our customers better - we think that it is important to keep improving our service. We also learn about our customers by tracking their movements around the site. Individuals are not identified but the results of customers' habits and preferences of using the site are analysed en masse.

We do not pass on your personal details for marketing purposes to any third parties.

9. WHAT TO DO IF YOU DO NOT WANT TO RECEIVE INFORMATION

You have the right not to receive marketing information if you do not want it. To opt out of receiving information from The Wilbury School of Natural Therapy, you ask to "remove me from the mailing list".

10. THE WEBSITE

1. Any contract between you and The Wilbury School of Natural Therapy, whether for use of the site or in relation to the services through the site will be governed by the laws of England and Wales and both parties, (you and The Wilbury School of Natural Therapy) submit to the non-exclusive jurisdiction of the English Courts.
2. The Wilbury School of Natural Therapy has taken every care in the preparation of the content of this website, however we cannot guarantee uninterrupted and totally reliable access to this Web site and so, therefore, cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, The Wilbury School of Natural Therapy disclaims all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this Web site and will accept no liability for any loss or damage arising as a result of problems with access.
3. The Wilbury School of Natural Therapy shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this web site.
4. Certain (hypertext) links in this site may lead to other Web sites which are not under the control of The Wilbury School of Natural Therapy. When you activate any of these you will leave the Web site and The Wilbury School of Natural Therapy has no control over and will accept no responsibility or liability for the material on any Web site which is not under the control of The Wilbury School of Natural Therapy.
5. Your correspondence or participation in promotions or business dealings with advertisers found on or through the Web site, including payment and delivery of related goods or services and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that we will not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on this Web site.
6. The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of The Wilbury School of Natural Therapy or any of its employees or agents.
7. These terms and conditions shall be governed by and construed in accordance with English Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
8. The Wilbury School of Natural Therapy reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this web site.

11. GENERAL

Disability Access

The Wilbury School is committed to providing accessibility for all and strives to operate best practice within the constraints of a Grade II* listed building. Whilst the school makes every effort to ensure all students find the premises easily accessible, due to the nature of the building, the main teaching room is laid out over the top floor of the building and there is a restriction against having a lift installed. For more information please contact our team who will be happy to help.

National Smoke Free Legislation

Please be advised that The Wilbury School complies with the National Smoke Free legislation. The Wilbury School does not have a smokers area.

12. TRADEMARKS

All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by The Wilbury School of Natural Therapy for their use by any person other than such holders and such use may constitute an infringement of the holders' rights.

13. COPYRIGHT

All designs, text, graphics and their selection and arrangement on this Web site are the copyright of The Wilbury School of Natural Therapy or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without The Wilbury School of Natural Therapy prior written consent is strictly prohibited.